Privacy Policy

Collection of Personal Information

Visualworks,Inc. (hereinafter referred to as “Visualworks”) shall request users’ personal information while using our services. The personal information we collect may include name, email address, and other information as part of the registration process.

Purpose and Method of using Personal Information

Visualworks shall take the utmost care in handling the personal information you provide in accordance with Privacy Policy and use for the following purposes when operating “SKIMA” service and various related services. Personal information shall not be used for other purposes without your consent.

1. Providing services and products

2. Confirming the purchase of various products and services

3. Conducting surveys and questionnaires

4. Confirming subscription to email delivery services and the sending of emails

5. Billing and charging

6. Conducting sweepstakes and campaigns

7. Advertising and marketing

8. System maintenance and troubleshooting

9. Resolving website problems, etc.

10. Contacting you about your purchases and sending important notifications such as changes to Visualworks terms and conditions as well as policies

11. Delivering advertisements and tracking ad performance

12. Developing, providing, maintaining and improving Visualworks websites, services, content and advertisements

13. Preventing fraud or potential illegal activities and enforcing Terms of Use

14. For other purposes specified in each of the Visualworks services

Disclosure of Personal Information to Third Parties

User personal information collected legally and fairly for operating the service will not be provided to third parties (as defined in the Act on the Protection of Personal Information) without the user's explicit consent. However, please understand in advance that this do not apply in the following cases:

1. Cases in which Visualworks reasonably deems it necessary for disclosure based on laws and regulations

2. Cases in which there is a need to protect the life, wellbeing or property of an individual, and Visualworks deems it difficult to obtain the consent of the identifiable person

3. Cases in which there is a special need to improve public wellbeing or promote healthy child development, and Visualworks deems it difficult to obtain the consent of the identifiable person

4. Cases in which there is a need to cooperate with a national government agency, local government, or person entrusted thereby with performing the functions prescribed by laws and regulations, and Visualworks determines that obtaining the consent of the identifiable person is likely to interfere with the performance of those functions

5. Cases in which Visualworks deems it necessary to disclose information on the Service in order to provide the Service

6. Cases in which there is a need for authentication for linking with external services such as Facebook and Google accounts

7. Cases in which Visualworks has obtained the consent of the user

Disclosure, Correction, etc. of Personal Information

Upon receiving a request from a registered user for disclosure, correction, addition, deletion, ceasing to use or erasure of personal information (hereinafter referred to as “disclosure, correction, etc.”), Visualworks will disclose or correct the information without delay after confirming that the request has been made by the identifiable person (if the relevant personal information does not exist, we will notify the user to that effect).

However, this does not apply to cases in which Visualworks is not obligated to disclose or correct personal information under the Act on the Protection of Personal Information or other laws and regulations.

Please note that a fee (1,000 yen per case) will be charged for the disclosure of personal information.

To request the disclosure, correction, etc. of personal information, please send a copy of your identification document and a postal money order by mail.

Identity Verification Method

1 photo ID card (driver's license, passport, etc.) or 2 ID cards without photo (health insurance card, pension book, etc.)

Personal Information Management Responsibility

The following persons shall be responsible for managing the personal information provided by you:
Personal Information Manager, Visualworks,Inc.

Inquiries about Personal Information

For any inquiries or requests regarding the handling of the personal information you have provided, please contact us through the Inquiry form.

Changes and Notifications

Visualworks may change the content of this Privacy Policy without prior notice.

By using the Service after such changes, you will be deemed to have agreed to the revised Privacy Policy.

Please refer to the latest contents of this page when using the service, as we will not be able to contact users regarding every change.

Use of External Information Collection Tools

Visualworks provides services and applications containing information collection modules.
The information sent by the information collection modules and its destination are as follows:

[Google Analytics]
Visualworks uses Google Analytics to analyze access to the Service. The data collected by Google Analytics via the Service is managed in accordance with Google's Privacy Policy. Visualworks assumes no responsibility for any damages resulting from the use of the Google Analytics service.
For more information, please refer to the following page:
Google Analytics Terms of Use and Privacy Policy

Third-party Provision

[Stripe, Inc.]
Visualworks performs all payment services via “Stripe”. In order to provide payment and pricing services to users through the Service, Visualworks provides personal information collected from users to Stripe, Inc.
Personal information provided by users will be provided to Stripe, Inc. via the Service and will be handled in accordance with the agreement between Visualworks and Stripe, Inc.
Please also refer to Stripe, Inc.'s Privacy Policy regarding the handling of personal information associated with the use of payment and pricing services.
For more information, please refer to the following page:
Stripe, Inc.’s Privacy Policy

Use of Cookies

Visualworks may send cookies to the user’s browser and refer to the cookie information stored on the user’s device in order to provide better service.

By referring to the cookie information stored on the user’s device, Visualworks can collect information such as the Visualworks services which have been used and the users’ action history on our website. However, this cookie information cannot be used to identify individual users. Visualworks may also provide information collected through cookies to our partners.

Nevertheless, if users do not wish to receive or send cookies, they can be refused or deleted by changing the browser settings.

Behavioural Targeting Ads

Visualworks uses cookies and the following third-party behavioural targeting ads for advertisement distribution in the Service.
Visualworks may provide third parties with information about a user's action history on the Service, but only information that does not personally identify the user. Any information about a user’s visits and action history obtained by such third parties will be handled in accordance with their privacy policies.
If users do not wish to receive behavioural targeting ads, the use of the acquired visit and action history information for advertisement distribution can be stopped by opting out of the advertisement distribution service provided by the respective third party.

Please refer to the following web pages of the respective companies for explanations about each behavioural targeting ad and how to opt out:
[Google Ads]
Provided by: Google, LLC
Privacy Policy